To Whom It May Concern,
I am writing to apply for the Consumer Loan Collection/Recovery Rep position. My qualifications and experience make me an ideal candidate for this role.
I have five years of experience in collections, having worked as a customer service representative at ABC Financial Services. In this role, I developed excellent customer service skills and used them to successfully collect overdue payments from customers. My experience also includes working with a variety of different payment plans and the use of automated dialers to reach out to past due accounts. Furthermore, I am proficient in using Excel to record customer data and generate reports for management.
In addition, I have a Bachelor’s degree in Business Administration and am well-versed in consumer protection laws and debt collection regulations. I understand the importance of exercising sensitivity when interacting with customers who are behind on their payments, and take pride in my ability to find creative solutions to financial challenges.
I believe that my combination of experience, qualifications and customer service skills make me an ideal fit for the role of Consumer Loan Collection/Recovery Rep. I am confident that I can make a positive contribution to your team. Please contact me if you would like to discuss my application further.
Thank you for your consideration.
Sincerely,
Your Name