Dear Hiring Manager,
I am writing to express my interest in the position of Contact Center Scheduling Supervisor at your organization. With over ten years’ experience overseeing contact center scheduling operations and a solid background in customer service, I am confident that I have the skills and abilities to make a positive contribution to your team.
Throughout my career, I have demonstrated expertise in the areas of customer service scheduling, data analysis, and customer retention. My experience leading small teams has given me an appreciation for how important it is for contact centers to be staffed properly so that customers receive the best possible service.
As Contact Center Scheduling Supervisor, I feel I could bring a variety of useful skills to the table. I am proficient in Excel and have experience using various reporting tools including Tableau. My communication skills are excellent, as is my ability to troubleshoot customer service related issues arising from scheduling conflicts.
I would be thrilled for an opportunity to discuss my qualifications and how I can help your organization grow. Thank you for your time and consideration and I look forward to hearing from you soon.
Sincerely,
Your Name