1. Research necessary permits and licenses – You will likely need to obtain permits or licenses from your local municipality, health department, fire marshal and other officials in order to operate a portable toilet business.
2. Choose a business structure – Decide which type of business entity you want to set up, such as a Corporation, LLC or sole proprietorship.
3. Create a business plan – Writing down your ideas and plans for the business will help you stay organized and focused. Your plan should include market research, financing requirements, operating expenses and other details.
4. Secure financing – Determine what type of financing you will need to start your business, such as a small business loan, angel investor or other sources.
5. Purchase portable toilets and accessories – Research the different types of portable toilets available and purchase ones that meet local regulations, necessary permits and licenses for your area.
6. Purchase necessary supplies – Purchase items such as toilet paper, hand sanitizer, gloves and other items related to operating a portable toilet business.
7. Choose a pricing model – Decide how you will price your services and the types of payment methods you will accept from clients.
8. Promote and market your business – Develop a marketing strategy that will help you reach potential customers, such as placing ads in local publications or using online tools.
9. Hire employees – Consider hiring staff to help with tasks such as cleaning and maintenance of portable toilets, delivering tanks and other services.
10. Adhere to safety standards – Make sure to follow all safety protocols and regulations related to operating a portable toilet business.
11. Develop customer service policies – Determine what type of customer service you wish to offer, such as payment plans or discounts for volume orders.
12. Prepare accounting system – Set up an organized system for tracking expenses, income and other accounting tasks related to your business.
13. Set up terms of service – Develop a list of terms that customers must adhere to when working with your company, such as specifying which payment methods will be accepted or requiring agreements for long-term rentals.
14. Establish customer service protocols – Determine how you will respond to customer inquiries, concerns and complaints in a timely manner.
15. Develop maintenance plan – Create an organized system for regularly inspecting and servicing portable toilets, tanks, pumps and other equipment.
16. Prepare invoices – Develop templates for sending invoices to customers or create them individually as needed.
17. Establish an emergency response plan – Determine how you will respond in the event of an emergency situation, such as a broken tank or clogged toilet.
18. Train employees – Make sure all staff is properly trained and educated on the different tasks related to operating your portable toilet business.
19. Monitor results – Regularly review and assess the results of your business efforts, such as customer feedback and financial data.
20. Prepare for growth – Set up a plan for how you will expand your business in the future, such as purchasing additional equipment or hiring more staff.